Privacy Policy

Pro ERP India ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and services, you agree to the practices described here.

Information we collect

We collect information you provide directly, information generated as you use our services, and limited technical information collected automatically.

• Contact details you submit through forms (name, email, phone, school name)
• Account and usage data when you use our software
• Student, staff and parent data that schools enter into the platform
• Technical data such as device, browser type and IP address
• Cookies and analytics data

How we use your information

• To provide, operate and improve our services
• To respond to enquiries and provide customer support
• To process demos, free trials and payments
• To send important service and account updates
• To send marketing communications (you can opt out anytime)
• To meet our legal, security and compliance obligations

Cookies and analytics

We use cookies and tools such as Google Analytics to understand how visitors use our website so we can improve it. You can control or disable cookies through your browser settings.

How we share information

We do not sell your personal data. We share information only with trusted service providers who help us operate our services, or when required by law.

• Payment processors to handle fee transactions
• Cloud hosting and infrastructure providers
• Analytics and communication tools
• Authorities when legally required

Data security

We protect data using 256-bit SSL encryption, strict access controls and automated daily backups. While we work hard to safeguard your information, no method of transmission or storage is completely secure.

Data ownership and student data

Schools own the data they enter into the platform. We act as a processor of that data on the school’s instructions and use it solely to provide the service. Student data is never sold or used for advertising.

Data retention

We keep personal data only as long as necessary for the purposes described above or as required by law. Schools may request export or deletion of their data at any time.

Your rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised date.

Contact us

If you have questions about this Privacy Policy, email us at privacy@proerpindia.com or reach out through our Contact page.